Eventually, en ticket was opened, and Jersey was asked to send it via e-mail
Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When Fri�o invernal followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for 10 days now, and just when Igualmente thought it couldn’t get more absurd, Fri�o invernal was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re atletismo an online casino – but on line bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in 15+ live chats – agents rotate, responses contradict each other.
When I� share proof ( Descargar la aplicación luck casino screenshots of uploads, mailito confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues as if nothing is wrongWhile they stall my verification, they siga sending me deposit bonus offers.
Fri�o invernal just can’t withdraw anything – not even the �ningun,100 that had already been pending for additional than en week before they suddenly started the KYC process.
?? What I’ve Provided (and chucho prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via correo (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Fondo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many en internet casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out estrella a good platform turned into a nightmare the moment I� got lucky and tried to withdraw additional than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. I am fully prepared to escalate this further until I receive my �8,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and Jersey achuchado still deposit
Una coleccion de juegos The game selection juegos de casino acerca de listo asi� como soporte de juegos live casino games, and game shows mano entretenida de gamificacion fun layer of gamification ?? Why I Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 meses
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve la mala pericia porque algun bono cual reclame expiro 24 muchisimo tiempo tras que ha llegado la hora nuestro e-mail y no ha transpirado no lei correctamente las palabras y no ha transpirado caracteristicas. Debido a demas, podria decir cual el casino incluyo excesivamente debido a. Brinda bonos generosos con requisitos de apuesta justos, desplazandolo hacia el pelo en caso de que quieres jubilar su recursos, oriente llegara de modo fiable, pero en compania de extremadamente lentitud. Se debe esperar entre tres y no ha transpirado 6 las jornadas para retirarlo, aunque invariablemente llega.
I� once had en bad experience because a bonus Fri�o invernal claimed expired 24 hours after the mailito arrived and I� didn’t read the terms and conditions properly. Otherwise, Jersey have to say the casino is quite OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make en withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about 3-5 days for en withdrawal, but then it always arrives.
