SHIPPING
We offer shipping services for both domestic and international orders.
Domestic Shipping:
We process and ship orders within 1-3 business days of receiving them. Our domestic shipping time is 7-14 days from the date of shipment. However, please note that the delivery time may vary depending on your location and the shipping carrier used.
Orders are not shipped or delivered on weekends or holidays.
International Shipping:
International shipping rates are calculated based on the destination and the weight of the package. International orders are usually delivered within 2-4 weeks from the date of shipment. However, please note that the delivery time may vary depending on your location and the shipping carrier used.
Customs, Duties, and Taxes:
International orders may be subject to import duties and taxes, which are levied once the package reaches the destination country. The recipient is responsible for any additional charges for customs clearance. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information.
Shipping Carriers:
We use various shipping carriers to ensure timely and efficient delivery of your orders. Our shipping carriers include but are not limited to Yurtici Kargo, MNG Kargo, USPS, UPS, FedEx, and DHL.
Order Tracking:
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to track your order on the shipping carrier’s website.
Delivery Issues:
If you have not received your order within the estimated delivery time or if there are any issues with the delivery, please contact us at contact.delareyna@gmail.com and we will assist you in resolving the issue.